Customer Portal

Deliver true personalisation, like never before!

A component within TProfile that completely sets us apart is the option to deliver a customer portal with individual online space for every customer. The portal delivers a truly personalised experience to every customer with a place to excite and engage them, a place to inspire and tantalise, a place where they can manage their travel preferences for a simpler travelling booking process for both them and your agents.

An integrated communication component ensures emails never get lost and messaging with agents is a s simple as possible. Other sections accommodate quotes, booking documents, payments, travel extras, travel history and wish lists, with suggested destinations based on preferences and past visited places. All of this combines to give your customers an exceptional experience.

And the greatest opportunity that the portal can provide for travel retailers and operators is the genuine delivery of personalisation for every individual customer via the application of artificial intelligence.

Let your customers manage everything in once place

Customer Control
- Personal Information
- Enquires
- Quotes
- Bookings
- Payments
- Documents
Inspire & Excite
- Travel Wishlist
- Travel Inspiration
- Travel History
- Holiday Countdown
- Weather Forecasts
- Travel Guides
Traveller Tools
- Passport Reminders
- Rewards
- Offers
- Price Alerts
- Activities
- Meet your Specialist
Management
- Groups
- Complex Itineraries
- Repeat Bookings
Messaging
- GDPR Compliant
- Integrated email
- SMS Alerts
Personalised Dashboards
- Theme Travel Type (Ski, Cruise etc)
- Inspirational Destination Images
- Booking Status Driven