I utterly LOVE TProfile and what it has done for my business.
I have always used a brochure supplier to deliver a professional image on my quotes and content to my clients, however my 'previous' supplier was old and dated content and photos, some of the videos were from the 1960's, I am sure.
Moving to TProfile was made easy with a fantastic demo from Kerrie (although I had this one on one). I had researched a few suppliers of similar, but I was finding some 'too American' and very hard to add what I wanted to deliver to my client and given I put EVERYTHING on a quote with a background from me and a professional image, I needed something that would be easy to learn and use and THIS IS IT.
TProfile is quick, glamorous and cost effective. I never thought my clients would engage with the traffic light system to respond, but they do. I also love being able to see that clients have viewed the quotes and which ones they are looking at the most, gives me an insight when I call to follow up. The options to copy and drop into a Whatsapp message is also AMAZING.
The service I have received when I have needed help or a new hotel adding so I can share with my clients has also been fabulous! I simply cannot fault TProfile and the year I have just had using this platform.
Hays Travel signed up with TProfile due to the flexibility and willingness to work with us to support and make the relevant adjustments as we went on.  We use both enquiries and quotes and I have the ability to be able to add hotels or product as an admin.  The biggest impact it has had is on the homeworkers who use it and their customers.  Great images and interactive content is helping our homeworkers and franchisees create a professional look and feel to their quotes.
Support has been fantastic and the TProfile team are keen to make things work for our needs, taking feedback on and acting upon this very quickly.  Always at the end of phone or email.  We are still at the start of our journey with TProfile and I am sure the confidence of those using it on a daily basis will continue to go from strength to strength’’‘’Hays Travel signed up with TProfile due to the flexibility and willingness to work with us to support and make the relevant adjustments as we went on.  We use both enquiries and quotes and I have the ability to be able to add hotels or product as an admin.
The biggest impact it has had is on the homeworkers who use it and their customers.  Great images and interactive content is helping our homeworkers and franchisees create a professional look and feel to their quotes.  Support has been fantastic and the TProfile team are keen to make things work for our needs, taking feedback on and acting upon this very quickly.  Always at the end of phone or email.
We are still at the start of our journey with TProfile and I am sure the confidence of those using it on a daily basis will continue to go from strength to strength
We chose TProfile because they offered everything I wanted for our new website when launching the Luxury Cruise & More brand in January 2021. We had started to develop the site using a different company but kept hitting hurdles - TProfile offer the full solution. What I was very impressed with was the way the TProlife team managed to replicate our existing website look and feel and integrate their cruise search into it. Also the speed of the turnaround was really impressive. They were very open to my design ideas and we worked well together in delivering a really slick finished product that not only looks great, but functions really well.
The "backend" is really easy to use and makes managing the products really simple, and even creating new tailor-made products which was key for us, is a breeze. It's one of the best backend systems I've seen.
The way my consultants can get an email quote out to a client is very impressive - literally in seconds a full HTML quote can go out, with port of call, images ship info - everything - its really impressive.
The sale support team are so friendly and super helpful. From initial training to ongoing development, they are always there.
I would definitely recommend TProfile.
TProfile has proven to be an excellent platform to market our products to a new audience.
Throughout the setting up process, TProfile listened to our needs as a tour operator and delivered the tools we need to produce informative and interactive quotes for our customers. Providing detailed quotes with visuals has led to us seeing increased engagement ultimately leading to a growth in sales.
It's an excellent platform and our sales team can easily keep a track of all their communications with clients, chase leads, and never forget a task.
When there has been an issue, the support from Kerrie and the team at TProfile has been super.
TProfile was able to quickly give our travel company additional features well beyond what our legacy CRM could do that didn't readily exist with any other provider. They've been able to add bespoke components for us to shortcut or eliminate legacy systems while also delivering a beautiful and great looking product for our customers. They're a fun group of people to work and collaborate with, and they always put your customer's experience first.
Having worked with Tony and the team at T-Profile for quite a few months, we now have an amazing quote system that our agents can use to showcase every aspect of their customers holiday, and receive feedback about the quote. Nothing is too much trouble for them and they are always there should you need anything.
Just wanted to say many many thanks for all your hard work in getting us live yesterday, the website looks great.
I have worked with a number of web development teams in the past and none of them have been as committed as you guys.
The beers are definitely on me whenever we meet!!
Communication with customers and our overseas co-ordinators is now managed centrally via tprofile. That together with the dynamic task manager application ensures we deliver an exceptional and consistent service for our customers.
Content ready to go.... if you want it! Beautiful content management system if you don't.